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Confirmit Client and VoC Expert Celebrated with Customer Experience Impact Awards

Submitted by Anonymous (not verified) on Wed, 10/29/2014 - 11:04

Confirmit client Karl Sharicz and Confirmit's Annette Franz Gleneicki recognised by CXPA for making a positive impact on customer experienceLondon, UK and Oslo, Norway and New York, NY: October 29, 2014 - Confirmit is delighted to congratulate client Karl Sharicz, Customer Experience Lead at Tyco SimplexGrinnell and Confirmit Director of VoC Consulting, Annette Franz Gleneicki, for their well deserved Customer Experience (CX) Impact Awards. In its second year, the CX Impact Awards, hosted by the...

Source: RealWire

Social Prospecting Takes Centre Stage for Artesian Social Seller Solution

Submitted by Anonymous (not verified) on Tue, 10/28/2014 - 14:03

Launching enhanced new version of popular prospecting toolLondon, 28 October, 2014 Artesian, the innovative developer of social intelligence software has today revealed that due to the inclusion of a brand new advanced Prospecting tool, customers will now benefit from a combination of topical news and data to extract powerful real-time social insight. Artesian is designed to put up-to-the-minute intelligence directly in the hands of sellers, giving its 18,000 users the ability to improve their engagement...

Source: RealWire

HSBC to partner with Open to Export

Submitted by Anonymous (not verified) on Mon, 10/27/2014 - 13:45

Government-backed online service aims to help 20,000 UK SMEs to boost their exporting capability by 2016HSBC has today been announced as the first corporate sponsor of Open to Export, an online export community backed by Government and business, which aims by 2016 to help 20,000 businesses by offering free access to its forum, webinars and industry contacts. The service has been developed in direct response to the need identified by UK SMEs for trusted, practical...

Source: RealWire

Employee Engagement is “Business Critical”, finds Confirmit Conference

Submitted by Anonymous (not verified) on Thu, 10/23/2014 - 08:30

Employees key to transforming customer experience and operational excellenceLondon, UK and Oslo, Norway and New York, US: 23 October 2014 - The need to radically improve employee engagement as part of a successful forward-looking customer experience programme was one of the key messages to arise from the recent Confirmit Community Conference 2014 (CCC'14) in San Francisco. Attendees were advised to consider employee engagement as a business critical activity that could transform customer experience, deliver operational...

Source: RealWire

Best in British digital communications celebrated at Digital Impact Awards 2014

Submitted by Anonymous (not verified) on Wed, 10/22/2014 - 12:14

For the fifth time, the UK's digital and creative industry gathered together to celebrate the best in digital stakeholder communications at the annual Digital Impact Awards. The 2014 awards showcased an industry that exhibits a maturity in the use of digital and social media across corporate communications. This year's Grand Prix winner, the Royal Navy and its partner E3, shows an innate understanding of how the organisation's target audience wants to be communicated with. The...

Source: RealWire

Crimson Hexagon opens new European headquarters and joins vibrant innovation community on London's South Bank

Submitted by Anonymous (not verified) on Tue, 10/21/2014 - 14:12

- Social media data analytics leader moves into new offices on banks of the River Thames - London, UK - 21 October 2014 - Crimson Hexagon, the social media analytics software company, has opened its new European headquarters on London's South Bank. Located within WeWork London - a collaborative workspace and community for innovative companies, entrepreneurs and network-minded businesses - the new office is home to a European team recruiting to double in size by...

Source: RealWire

ADLV Working With DVLA on New Real-Time Driving Licence Data Verification System For Fleets

Submitted by Anonymous (not verified) on Tue, 10/21/2014 - 09:41

The recently launched ADLV (the Association for Driving Licence Verification) www.adlv.co.uk has announced that it is now working closely with the DVLA on a new digital service for fleet customers to check driving licence data in real-time. Subject to licence holder consent, the new secure digital web services technology will enable ADLV members, and other organizations meeting DVLA requirements who sign up to the service, to perform 24/7 real-time licence checks for the first time....

Source: RealWire

John Brown Wins 20 Nominations For CMA International Content Marketing Awards

Submitted by Anonymous (not verified) on Fri, 10/17/2014 - 10:22

John Brown Media has been shortlisted for 20 gongs at the annual International Content Marketing Awards to be held in London on November 27th following the CMA content marketing summit. This, amid a plethora of entries from over 130 brands and businesses from across the globe, is more than any other entrant . It cements content marketing as the single biggest channel in the modern marketing mix as well as John Brown's position as leading...

Source: RealWire

Global One Communication – a new international network of likeminded independent PR agencies – further extends its reach

Submitted by Anonymous (not verified) on Wed, 10/15/2014 - 09:00

New international PR network welcomes Buman Media from Russia and Oxygen for Romania, Bulgaria and Greece LONDON, 15th October 2014 - Global One Communication (GOC), a new international network of independent PR agencies, today announces it has appointed two new members that help extend the network's reach in Eastern Europe and Russia."We are delighted to welcome Buman Media and Oxygen to our growing network. Both agencies have impressive skill sets, talented people and proven communications...

Source: RealWire

Confirmit Supports Future Growth at Counter Intelligence Retail

Submitted by Anonymous (not verified) on Wed, 10/15/2014 - 08:00

Independent global retail consultancy invests in Confirmit Horizons for field researchLondon, UK and Oslo, Norway and New York, NY: October 15, 2014: Independent retail consultancy Counter Intelligence Retail (CIR) has selected Confirmit Horizons to future-proof its field based data collection, delivery and reporting capabilities.Working with leading global FMCG brands across the travel retail channel, an industry estimated to be worth $60 billion, CIR required a software platform that was robust and scalable enough to support...

Source: RealWire